PRP Quality

NDIS Assurance

NDIS provider assurance, from Practice Standards to evidence

Coordinate provider registration, self-assessment, independent quality audits, evidence and ongoing compliance—while maintaining clear ownership and a complete assurance trail.

NDIS providers are registered by the NDIS Quality and Safeguards Commission. “Accreditation” more specifically applies to the Approved Quality Auditors overseen through JASANZ.

Quality and compliance evidence being reviewed

Registration and audit pathway

A connected path from application to ongoing assurance.

01

Apply for registration

Nominate the registration groups you intend to deliver and complete a self-assessment against the applicable NDIS Practice Standards.

02

Confirm the audit scope

The NDIS Commission provides the initial scope of audit, including the relevant registration groups, Practice Standards and required audit type.

03

Complete an independent audit

Engage an Approved Quality Auditor for a verification audit or certification audit, depending on the risk and complexity of the supports.

04

Registration decision

The NDIS Commission considers the audit findings and the suitability of the provider and its key personnel before making its decision.

05

Maintain ongoing assurance

Keep evidence current and prepare for applicable mid-term, condition, out-of-cycle or renewal audits and regulatory action.

Verification audit

Lower-risk or lower-complexity supports

An Approved Quality Auditor conducts a desktop review of the documentary evidence required for the applicable verification module.

Certification audit

Higher-risk or more complex supports

The audit includes a desktop stage followed by onsite assessment of how policies, procedures and participant safeguards are implemented.

Choose your pathway

Assurance for every participant.

01

Providers seeking registration

Map registration groups, Practice Standards, evidence and self-assessment responses in one controlled workspace.

Discuss your requirements →

02

Registered NDIS providers

Maintain evidence, actions, risks and responsibilities throughout the registration period—not only when an audit is due.

Discuss your requirements →

03

Quality and compliance teams

Coordinate policies, participant safeguards, incidents, complaints, workforce evidence and continuous improvement activity.

Discuss your requirements →

04

Executives and governing bodies

See material gaps, overdue actions and readiness across services, sites and registration groups.

Discuss your requirements →

05

Auditors and reviewers

Review selected evidence through a structured, permission-controlled process while preserving the provider’s evidence trail.

Discuss your requirements →

Registration requirements

Registration depends on the supports and funding arrangements.

Registration is mandatory for specified services, including specialist disability accommodation, specialist behaviour support, plan management and supports delivered to participants with NDIA-managed funding. From 1 July 2026, supported independent living and NDIS digital platform providers must also be registered.